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Administrative
Flow™ in
Healthcare
All
organizations have been focusing on the leaning out
of their processes, optimize workflow, and achieve productivity
improvements. Non-Healthcare
organizations have used the tools of BPCG’s Administrative
Flow successfully for more than 5 years to optimize
their workflows and dramatically improve operational
performance. Today’s Healthcare providers are
under significant pressure to optimize workflows and
staffing while reducing operational expenses.
Developing home grown solutions to these challenges
has generally proven to be costly, time consuming, and
mostly ineffective.
If
you observe paperwork, data, or procedures that seem
to just be “put on hold” or “stall” for unacceptably
long periods of time at each or any step in its processing,
your organization has a problem that needs to be addressed.
The sum of all these “hold” or “wait” times can
substantially reduce throughput and increase costs.
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These
hold times can include:
· Waiting for the client scheduling process
· Waiting
for client registration
· Waiting for client check-in
· Delays
in the client registration or check-in because
of incomplete paperwork
· Waiting
for lab results
· Waiting
for procedure room setup
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· Late
procedure starts
· Long
procedure room turn-around times
· Workload
imbalances
· Employee
absenteeism
· Cumbersome
billing processes
· Management
indecision
· Computer
system ineffectiveness
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If
your organization is seeking measurable improvements
in any of these areas,
BPCG
has a solution for you.
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Leaning
Out Health Care
A How-To Manual
for the Optimization of Health Care Processes
Please
see the Articles page for ordering information
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Typical Benefits
·
Faster
response time
· Customer service level enhancement
· Cost of quality reduction
· Higher transaction quality
· Improved floor space utilization
· Productivity increases
· Staffing level determination and optimization
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· Flexibility
– Non-dedicated workforce
· Better
employee utilization
· Enhanced
employee involvement
· Higher
employee retention
· Overtime
reduction
· Consistent
employee training capability
·
Quantification
of administrative resource requirements
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